We take your privacy seriously here at the New Forest Dog Hotel. We will only use your personal information to administer your account and provide you with the services you have requested from us.
The information we collect and how we use it
If you contact us via our website, we will collect your name and email address, so that we can contact you to follow up on your enquiry. We ask your consent at the time you provide us with this information. After contacting you, we may additionally collect and retain your postal address so that we can send you a quotation, and if we provide any services to you, invoices and receipts for those services.
Where we store your data
If you contact us via our website, your data will be sent over an encrypted connection (HTTPS) to prevent your data being intercepted by a third party in transit. Your data will be stored on our secure website database.
We will also store your information in Excel files which we save in password protected files in ‘Dropbox’. ‘Dropbox’ places the utmost importance on data protection and has multiple security features in place. You can read the details here.
Sharing your data
We will not share your data with third-parties for marketing purposes. If you would like to work with one of our partners, we will ask your permission to provide your details to them. Each partner has their own privacy policies.
How long we keep retain your data
We will retain your contact details for three years following the last activity on your account, or until you ask for your information to be removed from our records, whichever is the sooner.
What Are Cookies
For more general information on cookies see the Wikipedia article on HTTP Cookies.
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.
The Cookies We Set
Forms related cookies
When you submit data to us through a form such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence.
Third Party Cookies
This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.
Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.
However if you are still looking for more information then you can contact us through one of our preferred contact methods:
Your data rights and your right to be forgotten
If you would like to submit a 'Subject Access Request' (SAR), please contact firstname.lastname@example.org.
If you would like your information to be removed from our records, please email: email@example.com.